| Qualification | OTHM Level 3 Diploma in Logistics, Supply Chain and Operations Management (610/7589/9) |
| Unit Reference Number | M/652/2071 |
| Unit Title | Logistics and Supply Chain Operations Management |
| Number of Credits | 20 |
| Guided Learning Hours (GLH) | 100 Hours |
| Total Qualification Time | 200 Hours |
| Sector Subject Area (SSA) | 04.3 Transportation operations and maintenance |
| Mandatory / Optional | Mandatory |
This unit focuses on the physical logistics activities that connect supply chains, including warehousing, handling, storage, order fulfilment and reverse logistics. Learners examine how logistics operations can be designed and controlled to deliver customer service, efficiency, safety and sustainability.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: |
| 1. Understand logistics operations in the supply chain. | 1.1 Explain the role of warehousing, handling, packing and order fulfilment in the supply chain.
1.2 Describe the stages of inbound, internal and outbound logistics. 1.3 Explain how customer service requirements influence logistics operations. |
| 2. Understand inventory handling and warehouse controls. | 2.1 Describe methods of inventory storage, stock rotation and location control.
2.2 Explain safe handling, security and loss prevention procedures. 2.3 Assess how layout, equipment and workflow affect warehouse performance. |
| 3. Understand technology, sustainability and service in logistics operations. | 3.1 Explain how automation and digital tools support logistics operations.
3.2 Describe sustainable practices used in warehouse and distribution operations. 3.3 Explain how service standards and communication support customer satisfaction in logistics. |
| 4. Be able to propose improvements to logistics operations. | 4.1 Review the effectiveness of logistics operations in a chosen organisation.
4.2 Identify opportunities to improve service, cost or sustainability. 4.3 Recommend operational improvements supported by evidence. |
To achieve a pass for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
| Learning Outcomes to be met | Assessment Criteria to be covered | Assessment type | Word count (approx. length) |
| LO1 – LO4 | All ACs under LO1 – LO4 | Coursework | 3000 words |
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