Unit 15 Work Experience in Travel and Tourism (M/507/2668) Assignment Brief 2026

Unit 15 Work Experience in Travel and Tourism Assignment Brief

Unit Aim

In this unit the learner will prepare for and undertake a work experience placement. The learner will, for further development, review their own performance and produce an action plan.

Learning Outcomes and Assessment Criteria

LO1 – Understand the preparation required for a work experience placement

The learner must know about:

• the necessary arrangements to prepare for work experience

Grading descriptors:

Pass: Completes a questionnaire for a work experience placement with some degree of accuracy.

Merit: Completes a questionnaire for a work experience placement mostly accurately.

Distinction: Completes a questionnaire for a work experience placement meeting all the requirements.

Assessment guidance:

An appropriate work experience placement will be chosen by, or be given to, the learner. The work experience placement must enable the learner to generate evidence to meet the learning outcomes. For example, any customer facing role would be appropriate. If the learner is already in part time employment, it may be appropriate to use this as the work experience placement, providing the learner is able to generate the required evidence to meet the learning outcomes.

The learner should produce a questionnaire to be completed prior to the start of the work experience placement.

The questions should cover:

• the purpose of the work experience placement
• expected outcomes
• expected conduct and personal presentation
• health and safety procedures within the organisation
• a description of the organisation and its purpose and structure
• a description of its products and services
• arrangements for breaks and lunch during work experience
• reporting requirements for the work experience
• appropriate dress code for the work experience.

A route to and from the work experience should also be produced with costs and timings. If the learner works in a group, they need to record their roles, responsibilities and tasks and a tutor observation record may be used.

Evidence of research should be recorded, for example, details of internet searches, list of books and other sources used, such as a record of a conversation or interview.

LO2 – Undertake a period of work experience

The learner must demonstrate:

• participation in a period of work experience

Grading descriptors:

Pass: Placement will show application of employability skills in meeting the purpose of the work experience.

Merit: Placement will show the effective application of employability skills in meeting the purpose of the work experience.

Distinction: Placement will show the consistent, effective application of employability skills in meeting the purpose of the work experience.

Assessment guidance:

A reflective diary or placement log/record should be kept which provides details of:

• the tasks undertaken
• how the learner listened and responded to instructions
• an outline of how the learner worked as part of a team
• a description of communication methods used within the organisation
• a description of at least 3 procedures used within the organisation
• employability skills developed during the experience (for example, punctuality, communication, presentation, problem solving, working in a team)

LO3 – Review own performance on a travel and tourism work experience placement

The learner must consider:

• the impact of the work experience placement on their personal development
• the strengths and weaknesses of their work experience
• what they would do differently if given the chance to undertake the experience again
• feedback from tutor/employer and/or peers

Grading descriptors:

Pass: Makes accurate conclusions about the work experience performance, based upon some of the information obtained throughout the work placement.
Describes the processes involved and identifies some strengths and weaknesses. States 2 basic ways to improve the experience.

Merit: Makes accurate conclusions about the work experience performance based on all of the information obtained throughout the placement.
Describes the processes involved and identifies the strengths and weaknesses. States advanced ways to improve the experience.

Distinction: Makes accurate conclusions about the work experience performance, based on all of the information obtained throughout the placement.
Describes the processes involved and identifies the strengths and weaknesses. States advanced ways to improve the experience with development and explanation of ideas.

Assessment guidance:

A reflective diary or placement log/record could be produced which provides observations about their experience and performance. The diary or placement log/record could contain feedback from observations, notes from a discussion, evidence from others, such as witness testimonies.

There should be an identification of the skills which have been developed during the work experience placement together with the strengths and weaknesses of the experience. Learners should also provide a statement of what they would do differently during the next work experience, or employment, opportunity.

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